NetClose - Add NetClose Users
Overview
This article outlines how to grant user access to NetClose in NetSuite, either individually or in mass via CSV upload. Users can be granted either Full access—allowing baseline access to all NetClose modules—or Task Only access, which limits access to the Task module only.
The error below indicates that the user is not a NetClose User. Proceed with the steps below.
Adding NetClose Users Manually
To add a NetClose user manually:
- Navigate to the relevant Employee record in NetSuite and select Edit.
- Go to the NetClose subtab.
- In the NetClose User Type dropdown, select the appropriate level:
- Full Access – Grants baseline access to all NetClose modules.
- Task Only Access – Limits access to the Task module only.
- Save the record.
Adding NetClose Users Via CSV Upload
To assign NetClose access in bulk:
- Prepare a CSV file containing employee information:
- Include either Employee Name or Internal ID (must match NetSuite records).
- Include a column for NetClose User Type (either "Full" or "Task Only").
Note
Access assignments are subject to the number of available NetClose user licenses. To view your current license usage, go to: NetClose > Setup > System Setup > License/Usage.
- Navigate to Setup > Import/Export > Import CSV Records.
- Choose the following options:
- Import Type: Employees
- Record Type: Employees
- Select the appropriate CSV file, and then click Next.
- On the next screen, select Update for data handling and then select Next.
- Map the fields in your CSV to the appropriate NetSuite fields:
- Match Employee Name or Internal ID to the corresponding field.
- Map the NetClose Access Type column to the NetClose User Type field in NetSuite.
- Once all the necessary fields are properly mapped, click Next.
- On the final screen, click Run to process the import. Once the import is complete, affected employee records will have the NetClose user access field updated accordingly.