SSEO - How to Add New Users For SuperSync.Cloud for Monitoring and Reporting

Customers often add additional users to the SuperSync dashboard to assist with monitoring user performance or accessing reporting features. This guide outlines the steps to correctly add new users to your organization.

Important: Users should not create new accounts independently. Accounts created outside the organization’s administration panel won’t be affiliated with your company, which may lead to record discrepancies.

Steps to Add a New User

1. Access the SuperSync Portal

   • Go to supersync.cloud and log in with your credentials.

2. Navigate to the "Users" Section

   • Once logged in, click on "Users" in the main menu.
   • Select the "+ Add User" button. View full size

3. Enter User Information

   • Fill in the new user's information as prompted.
   • Click on "Send Welcome Email" to ensure the user receives a welcome email with login details.

4. Finalize the Addition

   • Click on "Create" to add the user to your organization’s SuperSync dashboard.

Additional Support

If you encounter any issues or prefer assistance with user creation, please contact our support team with the user’s name and email address. Our team can create the user for you to ensure a smooth setup.