Punchout - "Please Specify an email address to send to" Error
Question:
After configuring Punchout and testing it for the first time, I received the error message: "Please Specify an Email Address to Send to." What causes this error, and how can I resolve it?
Answer:
This error occurs because the vendor record has a preference enabled to send transactions via email. To resolve this issue, follow these steps:
- Navigate to the vendor's record within your system.
- Locate the preference option for sending transactions via email.
- Uncheck the box for "Send Transactions via Email."
- Save the changes to the vendor record.
Once the preference is disabled, you should no longer encounter the "Please Specify an Email Address to Send to" error when testing Punchout.