SSEO - How Do I Configure Sandbox and Production at the Same Time?

To maintain a seamless testing workflow, many customers configure both a sandbox and production environment for SuperSync Email for Outlook. This setup allows them to test in the sandbox environment without impacting daily operations in the production environment.

Adding a Second Environment

Adding a sandbox or production environment after initial setup is straightforward and mirrors the original configuration steps.

Steps to Add Sandbox or Production Environment

1. Access the SuperSync Portal:

   • Navigate to supersync.cloud and log in with your credentials.

2. Navigate to Integrations:

   • Click on "Integrations" in the main menu.
   • In the left sidebar, select "My Integrations".

3. Add a New Integration:

   • Click on "+ Add Integration". View full size

4. Enter Account Information:

   • Follow the prompts to enter your Account ID from your NetSuite account.
   • If configuring a sandbox environment, note that the Account ID typically ends with "-SB1".

5. Complete Integration Setup:

   • Finish the integration setup as prompted. Once complete, the number of seats in your production environment will automatically match the seat count available in the sandbox environment.

This configuration enables consistent access across environments, supporting testing without impacting production operations. If you experience any issues, please reach out to our support team at SuperSync@netgain.tech.