NetCash Match History
Overview
The Match History page displays all completed matches, regardless of match method. Users can review matches here and unmatch if needed.
Accessing Match History
Navigate to NetCash > Bank > Match History
Filter down results as desired
- Matched From/Matched To: Enter a date range
- Matched By: Select the match method including Auto Match, Reviewed Auto Match, Manual Match, or the individual's name who performed the match
- Bank Account: Select the bank account(s)
- Automation Rule: Select the automation rule(s) that apply
- Match Group: Once matched, each transaction has a numbered match group assigned on the transaction record.
- Match Issues: Filters only matches with recorded errors.
Creation Error indicates that one or more payments failed to create during bulk cash application, so the match group total is short the failed amount. Unmatch the group, create the missing payment(s), and re-match.
Out of Balance indicates that the bank total does not equal the matched GL total. Unmatch the group, correct the underlying transactions, and re-match.
3. Once you have filtered to your desired results, you can review and unmatch any transactions as needed.
Unmatching
Permission Required
- In order to unmatch, the user must have "Full" permission level on the NetCash Match Item and NetCash Match Group permissions.
- In order to unmatch and delete the system-created transaction, the user must have "Full" permission level on the NetCash Match Item permission and "Full" permission level on the NetSuite Journal Entries permission.
- In order to unmatch and void the system-created transaction, the user must have "Full" permission level on the NetCash Match Item permission and "Edit" permission level on the NetSuite Journal Entries permission.
To unmatch, locate the match and click the unmatch icon on the match card. If NetCash did not create any of the matched transactions, the match is removed and the underlying bank and GL transactions remain intact.
If NetCash created any of the matched transactions, a confirmation dialog appears asking what to do with the system-created transaction.
- Delete: Removes the system-created transaction. This is the default recommendation.
- Void: Voids the system-created transaction instead of deleting it.
- Keep: Leaves the system-created transaction in place and only removes the match.
Default preference
To make Void the default recommendation, enable Prefer Void Transaction in NetCash system settings.
Void constraints
Whether a transaction can be voided depends on the NetSuite "Void Transaction Using Reversal Journal Entry" Accounting Preference.
- Deposits cannot be voided.
- Bulk journals cannot be voided.
- Checks and NetCash custom transactions require the preference to be enabled.
- Customer Payments require the preference to be disabled.
