SSEO - New Releases
SuperSync Email for Outlook — v1.79.6 Released September 28, 2026
What's New
Dark Mode
A new Appearance setting lets you choose Light or Dark for the add-in pane. The choice is saved with your other settings and follows you across devices.
Already-Logged Meetings Are Now Flagged
When you open a meeting that has already been logged, the add-in shows a "Logged to NetSuite" notice with a link to open the NetSuite calendar event. Logging the meeting again now requires a confirmation click, so duplicate events are no longer created by accident.
Clearer Recovery When Logging Fails
If NetSuite rejects an event, the form stays open with the error shown at the top and a Back to event button to return to the meeting. Your attendee selections and confirmations are kept, so you can fix the issue and retry without starting over.
Attendee Matching Improvements
The attendee step now gives clearer guidance when an invite has no attendees, shows progress while searching NetSuite, displays a running count of selected attendees, and retries submissions more reliably.
SuperSync Email for Outlook — v1.79.0 Released July 24, 2026
What's New
Calendar Event Sync Now Supported
SuperSync Email now supports syncing events from Outlook to NetSuite via the add-in. This enables users to sync events to NetSuite records and include attendees on those events.
SuperSync Email for Outlook — v1.78.0 Released April 2, 2026
Custom NetSuite Records Now Supported
SuperSync Email now supports custom NetSuite record types, expanding beyond standard records to give your team more flexibility in how emails are logged and organized. From within Outlook, users can now search, log, and create against custom records — and those records are fully supported by caching for faster search results.
To enable custom record support, a NetSuite administrator must ensure two settings are active on each custom record type: Name must be enabled (so the record is searchable), and Mail Merge must be enabled (so emails can be logged against it). Both settings are required.
Once configured, custom records will appear alongside standard records in search results within the Outlook add-in.
SuperSync Email for Outlook — v1.77.2 Released March 12, 2026
Faster Record Search Results with Caching
SuperSync Email now supports optional record caching, which significantly reduces the time it takes to return search results when matching emails to NetSuite records. Rather than querying NetSuite live on every sync operation, SSEO can now pull from a dedicated cache server — returning results faster and reducing load on your NetSuite instance.
Caching is opt-in and must be enabled by an administrator. To get started, navigate to SuperSync Email Global Configs in NetSuite, check the Enable Cache checkbox, and accept the End User License Agreement. Once activated, the cache will populate at the next scheduled sync or immediately using the Cache Now button.
For full details on configuration and security, see the Caching Overview article.
In-Add-In Update Notifications
You'll now see alerts directly in the SuperSync Email Outlook add-in when new features are available. Each notification links to the latest release notes so you're always up to date without having to go looking for it.
