Punchout - How to Update the Punchout SuiteApp in NetSuite
Overview
You can update the SuperSync Punchout for NetSuite SuiteApp yourself from the SuiteCloud Marketplace in NetSuite. Updating gets you the latest fixes and features, and it's usually the first thing we'll ask you to check if you're running into an issue that's already been resolved in a newer version.
Before you start
We recommend upgrading in your sandbox account first. Test a punchout there to make sure everything works as expected, then repeat the same steps in production.
You'll also need a role with access to the SuiteCloud Marketplace, typically Administrator.
Steps
- In NetSuite, go to Customization > SuiteCloud Development > SuiteCloud Marketplace.
- Search for Punchout and click on the SuperSync Punchout for NetSuite listing.
- Click Upgrade.
- If the button shows Installed instead, you're already on the latest version and there's nothing to do.
- If the button shows Installed instead, you're already on the latest version and there's nothing to do.
Notes
- Installed means up to date. The Upgrade button only appears when a newer version is available.
- Check your version after. You can confirm the installed version on the same Marketplace listing once the upgrade finishes.
- Still stuck? If the upgrade fails or something looks off afterward, open a ticket with SuperSync Support at supersync@netgain.tech and include a screenshot of the error.
