NetLease - License Usage Info
Overview
The NetLease Usage Statistics feature displays the number of leases currently in an account compared to the maximum number allowed under the license. This information is available within NetLease > NetLease Setup > System Setup on the Licensing tab and provides visibility into license limits to help determine when additional lease capacity is needed.
Key Assumptions
- User has access to NetLease > NetLease Setup > System Setup.
- NetLease license is active and correctly synced with the latest data from Netgain.
Step-by-Step Process
1. Navigate to System Setup
Navigate to NetLease > NetLease Setup > System Setup.
2. Open the Licensing Tab
Click on the Licensing tab within the System Setup page.
3. View Usage Information
In the Usage Info section, the following information is displayed:
- Tier Max – Maximum number of leases allowed under the current license
- Leases Towards Tier Max – Number of leases that currently count towards the tier max
4. Understand What Counts Towards the Tier Max
The lease count includes leases with the following statuses:
- Pending
- Commenced
- Pending Renewal
- Pending Closeout
The lease count excludes leases with the following statuses:
- Complete
- Terminated
Note: Leases with no G/L impact are included in the lease count. The determination is based solely on lease status, not whether the lease generates journal entries.
5. Sync License Data
License data syncs automatically overnight. If the numbers appear incorrect or outdated, click Sync License to refresh with the latest data from Netgain.
Note: Demo and sandbox accounts do not have a tier limit and can hold an unlimited number of leases for testing purposes.
Considerations
- License usage statistics apply only to production accounts.
- License sync failures may cause outdated counts. Use the Sync License button to update immediately.
- Exceeding the tier max requires a license upgrade through the account manager.
Troubleshooting
Usage numbers look incorrect
- Click Sync License to refresh data.
- Verify lease statuses to confirm the count aligns with included/excluded categories.
Additional leases needed
Contact the account manager to request an increase to the license tier.